Contact Brendonwood Water Restoration

What should you do before the crew gets to your Brendonwood home?

Safety comes first and stopping the water comes second. Everything after that can wait for the crew, so call as soon as the water is under control.

• Treat electricity as the first hazard, and don't walk into a flooded room while the lights or appliances in it are still on.
• For a leak at one fixture, close the small valve under the sink or behind the toilet. For anything bigger, use the main valve, which is usually in the basement near the meter.
• Water rising from a basement floor drain usually means the sewer line is backing up. Keep people and pets away from it and hold off on laundry and showers until the crew checks it.
• Homes near Fall Creek can take on surface water or groundwater after long rains. Note where it's coming in, like a window well or the joint at the base of a wall, so you can show the crew.
• After a hard freeze, check exterior walls and the garage for wet spots before you turn the water back on.
• Pick up anything that can wick water, like curtains touching the floor or boxes stored low. Small items are easiest to save if they come out early.
• The EPA's mold and moisture guide says water damaged areas and items should be dried within 24 to 48 hours to prevent mold growth, so it's worth calling as soon as the water is under control.
• If you plan to file with your insurance company, check your policy's notice rules and read the Indiana Department of Insurance claim tips before you make permanent repairs.

What details help the crew show up ready in Brendonwood?

You don't need everything figured out before you call, and these are the details the team will ask about.

• Which fixture or pipe is leaking, or that you can't tell yet.
• Whether anything came up through a basement floor drain, since older sewer lines in Brendonwood can back up in heavy rain.
• How deep the water is in the basement and whether it has reached the furnace or water heater.
• When it started, even if it's a guess.
• About how old the house is. A lot of homes in Brendonwood date from the 1890s to 1950s, and older plumbing changes what the crew checks first.
• Who manages the building, if you're in a condo or townhome.
• If you plan to file a claim, which company your policy is with.

Answer what you can, and the crew will fill in the rest during the first visit.

What should you expect when the crew shows up in Brendonwood?

They start where the water started, whether that's a supply line or a drain, and confirm it's stopped.

Next they map the wet area with moisture meters, because water travels under flooring and behind baseboards farther than it looks. Our crew takes the damage photos as they go and puts them into a photo report.

Our water restoration manager is IICRC certified. The IICRC publishes the S500 standard for water damage restoration and the S520 standard for mold remediation.

Then the crew walks you through what they found and what they'd recommend, so you can decide with your insurance company before any work starts.

For a sewage backup, expect the crew to clean and disinfect the area before drying starts, and to remove soaked materials that can't be saved.

When you're ready to start, they pull out the standing water and set up air movers and dehumidifiers. Return visits track the readings until everything is back to dry.

What should the crew know about homes in Brendonwood?

Housing in Brendonwood runs from the 1890s to 1950s, which means two houses on the same block can have very different plumbing. The mix in Brendonwood includes Tudor Revival, Colonial Revival, bungalow and Craftsman homes. You'll find full basements and crawl spaces around town, and the crew plans the drying differently for each. Older cast iron sewer lines can crack or fill with tree roots, and a backup through a floor drain is often the first sign. If your lot sits low, storm water and groundwater can come in through the foundation, so tell us if the water came from outside. Share what you know about the house on the call, even if it's a rough guess.

Does this page cover your part of Brendonwood?

Homeowners in these parts of Brendonwood use this page:

• Brendonwood Common · built mostly in the 1910s to 1950s, most with basements
• Brendonridge · most with basements
• Brookhaven · most with basements
• Brendon Park
• Brendonshire · homes from the 1950s to 1970s

This number also takes calls from nearby Devon, Allisonville, Meridian-Kessler, Holliday Park, Meridian Hills, Oaklandon, Williams Creek and Rocky Ripple. For addresses near the edge of the service area, call and the team will check whether a crew can get there. For details on the work itself, see our page on water damage restoration and basement flooding.

What should you know before you call?